The billing cycle is from 15th-15th of each month, payments due the 15th  of each month with a disconnect date of the 25th for unpaid accounts. Late penalties are applied on payments not received by 4pm the day after the due date. 

If water service is disconnected for non-payment, you will be charged a $50 charge for cut off/reconnect as well as the past due balance. If you call for a Field Technician to come out after hours to restore service you will be charged an additional $100.

Payments can be made: online, in the office, by phone 865-882-5762 or by phone with check / call 833-743-9226

Drive thru and night drop box also available.