Our Services

Committed to providing high-quality water

These services reflect Roane Central Utility’s commitment to providing reliable and high-quality water services, ensuring customer satisfaction, and promoting environmental stewardship in Harriman, TN.

Water Supply Services

    • Residential Water Service: Provision of clean, safe drinking water to homes.
    • Commercial Water Service: Water supply for businesses and industrial users.
    • New Service Connections: Installation of new water service connections for residential and commercial properties up to the meter.
    • Water Meter Installation and Maintenance: Reading of water meters and installation/maintenance up to the meter.

 

Water Quality Monitoring

    • Regular Testing: Routine testing of water quality to ensure safety and compliance with health standards.
    • Annual Water Quality Reports: Publication of detailed reports on water quality and safety.

 

Billing and Customer Service

    • Billing and Payments: Issuance of bills, processing of payments, and provision of payment options.
    • Account Management: Assistance with account setup, management, and inquiries.
    • Customer Support: Support for customer inquiries, service requests, and problem resolution.

 

Emergency Services

    • 24/7 Emergency Response: Round-the-clock emergency response for water issues.
    • Leak Detection and Repair up to the meter: Rapid response to water leaks up to the meter.

 

Infrastructure Maintenance and Upgrades

    • Pipeline Maintenance: Regular maintenance and upgrading of water pipelines.
    • System Upgrades: Implementation of infrastructure improvements to enhance service reliability and efficiency.
  1.  

Special Services

    • Temporary Water Service: Provision of temporary water connections for construction and events.
    • Water Leak Relief