The billing cycle is from 15th-15th of each month, payments due the 15th  of each month with a disconnect date of the 25th for unpaid accounts. Late penalties are applied on payments not received by 4pm the day after the due date. 

Payments can be made: online, in the office, by phone 865-882-5762 or by phone with check / call 833-743-9226

Drive thru and night drop box also available.